80% of Users Not Getting Top Value from Unified Communications

A non-scientific survey of 126 people registered to attend a unified communications conference in the United Kingdom has found that half of respondents have a unified communications solution in place, but 80 percent do not feel they are getting the most from it, Unified Communications Expo 2011 reports.

The results also show that lack of finances is significantly slowing adoption of unified communications in both business and technology sectors.

"The research suggests that UK businesses are still struggling to get to grips with the approach, and that the wealth of communication channels, especially social media related channels, is hindering rather than helping them," says Mike England, Unified Communications Expo director.

UK Businesses are Struggling to Communicate With one Voice - new Research From Unified Communications Expo 2011