Call Drops a Problem, But Billing and Broadband Seem to be Bigger Issues in India

About 6.5 percent of consumer complaints filed with the National Consumer Helpline in India in July and August of 2015 suggest call drop and network issues are problems for users of India mobile services.

But complaints about slow or “not working” Internet access represented an even bigger source of complaints. And billing issues were commonly reported irritations as well.


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