For analysts at Ovum, “broadband” means a minimum speed of 10 Mbps.
For the U.S. Federal Communications Commission, “broadband” requires a minimum of 25 Mbps. Regulators in each country might propose a different number.
Ovum also argues that, in addition to a download speed of at least 10Mbps, broadband requires a “stable and reliable network that delivers content with a wait time of no more than three seconds.”
Ovum also sees non-technical attributes as important, including “outstanding customer service that can resolve most customer issues at the first point of contact.”
By adding quality of service mechanisms--including those which are not technology related--Ovum shows the new world we are in.
We no longer can uniformly describe what “broadband” is, as an experience or product.