Since the third quarter of 2010, users have been able to launch voice calls using Google Voice from inside their Gmail accounts, and at this point, calls to destinations in Canada and the United States are free. Separately, Google has created a Google Voice iPhone app, while other firms obviously have created their own mobile apps for "over the top" calling.
Developments such as these are examples of voice becoming a feature embedded in applications, as well as voice becoming a "mobile app" and a "browser app," as many proponents of "voice 2.0" have suggested would increasingly become the case.
Monday, February 21, 2011
Calling from Inside Gmail
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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