Tuesday, February 22, 2011

How Airlines Use Twitter

Social media is a two-edged sword, a tool brands can use, but also a tool consumers can use. Note that United Continental gets 57 percent negative tweets.

It's tough to control a brand message when that level of negative commentary is being posted.

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Buddhist and Christian Takes on "Suffering"

Being as how it is Holy Week for Christians, and focused (for some) on the passion (from Latin passio, "suffering"), or intense ph...