The study by McKinsey and the European Financial Management and Marketing Association also suggests that mobile devices’ overall economic impact on the banking industry may be neutral at best.
Individual banks should be able to increase their revenues and cut costs if they successfully exploit the convenience of mobile, its potential to drive digital commerce, and the opportunity it represents to target the unbanked in emerging markets, researchers at McKinsey say.
Some banks, however, may find that mobile adds to costs and erodes prices unless they offer a truly differentiated product or service. Mobile banking in Europe
Some 87 percent of banks aim to have a mobile site, and 84 percent are planning to launch some sort of mobile-banking “app” within the next 12 months, compared with 59 percent and 47 percent, respectively, that have them now. The mobile features these institutions currently offer are traditional banking services, such as the ability to check account balances and recent transactions and to conduct simple transactions. But 70 percent of banks said they plan to add more advanced functionality within the next 12 months.
No comments:
Post a Comment