Mobile commerce, mobile banking and mobile payments will have more impact than converged services, next generation networks or Long Term Evolution, a survey of 137 global service provider executives suggests.
That might come as a surprise. Keep in mind the survey was largely of revenue assurance professionals, whose job roles and perspectives are different from those of marketing, operations or financial professionals, perhaps.
But the rankings might also reflect a clear recognition that new revenue sources from banking, payments and commerce will have new revenue leakage impact to account for.
Billing and security issues also will increase, and those also are issues revenue assurance personnel would be acutely aware of.
Saturday, March 31, 2012
Mobile Commerce Seen as Biggest Transformation of Telecom Industry
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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