Email remains mission critical for enterprise workers, even if email is considered outmoded by Millennials. On a daily basis, globally, an order of magnitude more emails are sent than telephone calls made, according to analysts at Gartner.
Corporate Email: 82.7 billion
Corporate Telephone Calls: 5.4 billion ( over public PSTN and Cellular networks*)
Instant Messages: 26 billion
Monday, October 1, 2012
How Enterprise Workers Communicate
Gary Kim has been a digital infra analyst and journalist for more than 30 years, covering the business impact of technology, pre- and post-internet. He sees a similar evolution coming with AI. General-purpose technologies do not come along very often, but when they do, they change life, economies and industries.
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