Verizon, AT&T are Top-Ranked Business Telecom Providers, Says J.D. Power

Verizon is the top-ranked telecom services provider in the large enterprise segment, while AT&T leads in the small and medium-sized business segment, according to J.D. Power.

In the large enterprise segment, Verizon is the highest-ranked provider, with an overall score of 827 out of 1,000.


AT&T is the highest-ranked service provider in the small/medium business segment, with a score of 803 out of 1,000.

Cable companies--with the exception of Cox--rank lower in all segments.

The 2016 U.S. Business Wireline Satisfaction Study is based on responses from 3,324 business customers of data and voice services at very small businesses (companies with between one and 19 employees, with a corporate service plan); small/medium businesses (companies with between 20 and 499 employees); and large enterprise businesses (companies with 500 or more employees) in the United States.




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