Monday, December 6, 2010

Consumer Reports readers say AT&T wireless service got worse this year

Consumer Reports reportedly says its latest survey of consumers suggests AT&T's investments have not prevented user perception that service quality has gotten worse over the last year, not better.

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AI ROI Metrics are Coming, Even if They are Essentially "Soft" Measures of Impact

We might as well be honest and predict that enterprises are going to develop all sorts of metrics that purportedly show the positive impact ...