Thursday, August 26, 2010

Blair Levin on U.S. Broadband

Blair Levin wrote the Federal Communication Commission's "National Broadband Plan," so you can argue he knows a thing or two about both broadband and the policy and financial issues involved.

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Sales Friction Creates Barriers to Buying Behavior

Sales friction occurs when a sales process is: too long (the line at the grocery store) too complicated (working with real estate agents) a...