Tuesday, August 31, 2010

Customer Service, iPhone, Combat Churn for Verizon, AT&T and Sprint Nextel

Credit good customer service for Verizon's traditionally low churn, customer appetite for the iPhone for AT&T's performance, and improved customer service for Sprint Nextel's better performance of late.

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AI's "iPhone Moment" Will Come. We Just Don't Know When

Some observers might be underwhelmed with the current state of smartphone AI use cases, as they might see somewhat-limited value for other ...