Tuesday, August 31, 2010

Customer Service, iPhone, Combat Churn for Verizon, AT&T and Sprint Nextel

Credit good customer service for Verizon's traditionally low churn, customer appetite for the iPhone for AT&T's performance, and improved customer service for Sprint Nextel's better performance of late.

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Computing Archiitectures Now are Dependent on WAN Performance, Not LAN

These days, computing performance mostly hinges on the wide area network, not the "local" area network, a big change from earlie...