Thursday, August 26, 2010

Many Enterprises Balking at Social Media?

A large majority of attendees polled as part of a recent webinar aren't integrating social media with their call center operations at the moment, and almost half say they have no intention of integrating social media and communications.

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Computing Archiitectures Now are Dependent on WAN Performance, Not LAN

These days, computing performance mostly hinges on the wide area network, not the "local" area network, a big change from earlie...